What we do
Credit Control
At Virtual Assistant Xtra, we provide professional credit control services designed to keep your cash flow healthy and your business running smoothly. Our team works as an extension of your business, managing customer accounts with both efficiency and diplomacy. we;
- Manage and oversee the finances of a business, ensuring timely payment of debts.
- Manage recovery actions where necessary.
- Contact debtors through calls, emails, or letters to notify them of outstanding invoices.
- Monitor payment history to identify changes in repayment and take necessary actions.
- Reconcile debtor ledger accounts.
- Handle and resolve queries regarding accounts receivable.
Proactive Debt Management
- We oversee your business finances by monitoring outstanding invoices and ensuring that payments are made on time. Where delays occur, we take measured and professional recovery actions that protect your business relationships while securing what is owed.
Direct Debtor Communication
- Our credit controllers contact debtors via calls, emails, and formal letters to remind them of outstanding balances. Every communication is handled with tact, ensuring that your clients are treated respectfully while encouraging timely payment.
Payment Monitoring & Risk Identification
- We carefully track customer payment patterns to spot changes in repayment behavior. Early detection allows us to take proactive steps to mitigate risks and safeguard your company’s financial position.
Ledger Reconciliation
- Accuracy is key in financial management. We reconcile debtor ledger accounts regularly, ensuring that records are always up to date and discrepancies are quickly resolved.
Handling Account Queries
- Our team manages all queries related to accounts receivable. Whether it’s clarifying invoice details, resolving disputes, or assisting with payment arrangements, we act quickly to provide clear and professional resolutions.
With Virtual Assistant Xtra managing your credit control, you’ll enjoy improved cash flow, reduced debtor days, and peace of mind knowing your finances are in expert hands.